Your privacy choices
Cookie Preferences
Cookies enhance your shopping experience (e.g., saving your Sofa fabric choice or Bean Bag size) but are optional. Manage them through two methods:
- Browser Settings: Adjust cookie permissions in Chrome, Safari, Firefox, or Edge to block non-essential cookies. Essential cookies (for order processing, payment security, and delivery scheduling) cannot be disabled—they are required to safely purchase large items like Sofas.
- Website Cookie Banner: On your first visit, click "Manage Preferences" to select:
- Functional Cookies: Save your cart, fabric preferences, and delivery window selections (e.g., "Saturday delivery for Sofa").
- Marketing Cookies: Enable personalized recommendations (e.g., "Sofa Blankets that match your grey Single Seater Sofa").
- Analytics Cookies: Track popular items (e.g., best-selling Bean Bags) to improve our product range.
To reset preferences, clear existing cookies via your browser’s "Clear Browsing Data" tool.
Promotional Opt-Out
To stop receiving furniture-related emails (e.g., "Sofa sale alerts," "new Bean Bag designs"):
- Email Unsubscribe: Click the "Unsubscribe" link at the bottom of any promotional email—we process opt-outs within 5 business days.
- Direct Request: Email volley.sagas-0q@icloud.com with the subject line "Unsubscribe Marketing" + your registered email address.
You will still receive essential notifications (order confirmations, Sofa delivery reminders, warranty updates)—these are required to protect your purchase.
Third-Party Data Sharing
We never sell or rent your personal data. We only share data with trusted third parties to fulfill your order:
- Payment Processors (PayPal, Stripe): Receive order amounts to complete transactions—no personal data is shared beyond payment authorization.
- Couriers (DPD, Royal Mail): Get your delivery address and contact info to ship items (e.g., scheduling a 2-person team for Double Seater Sofa delivery). For large furniture, couriers may receive access details (e.g., "no lift—ground floor only") to avoid delivery issues.
- Furniture Manufacturers: Share limited data (e.g., Sofa serial number) to process warranty claims—no personal or payment data is shared.
Request a full list of third-party partners via email—we provide details within 10 business days.